Privacy Policy
Privacy Policy
Last updated: January 5, 2025
This Privacy Policy describes how Nova-FX (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Nova-FX.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
We use information we collect about you to:
Communicate with you.
Provide, improve, and personalize the Services.
Comply with applicable legal obligations.
Enforce our terms of service.
Protect our rights and the rights of our users.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information you directly submit to us through our Services may include:
Contact details (name, address, phone number, email).
Order details (billing/shipping address, payment confirmation, email, phone number).
Account information (username, password, security questions).
Customer support information (communications with us).
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. This may include:
Device and browser information.
Network connection details.
IP address.
Interaction history with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
Vendors supporting our Site (e.g., Shopify, analytics providers).
ayment processors (e.g., credit card details, billing addresses).
Advertising partners and tracking technologies.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
Process payments and fulfill orders.
Send notifications about your account and transactions.
Arrange shipping and facilitate returns.
Maintain and manage your account.
Marketing and Advertising
We may use your personal information for marketing purposes, including:
Sending promotional communications via email, SMS, or postal mail.
Displaying personalized advertisements.
Security and Fraud Prevention
We use your information to:
Detect and prevent fraud, illegal activity, and security threats.
Protect user accounts and data.
User-Generated Content
If you submit product reviews or other content to public areas of our Services, this information may be publicly visible and shared with others.
Third-Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
Complaints
If you have concerns about how we handle your data, contact us using the information below. If you are not satisfied, you may have the right to lodge a complaint with your local data protection authority.
International Users
Your data may be transferred, stored, and processed outside your country. When transferring data from the EU/UK, we rely on Standard Contractual Clauses or other legally approved mechanisms.